PlayLimit Help -- Service | parental control device | video time manager | limit kids video time | video game allowance

PlayLimit Help: Where you can get information on how to contact us, tips and tricks for using PlayLimit, instructions on setting up PlayLimit, and basic service information.

If you are having a service issue with your PlayLimit, please follow the steps on this page to identify and fix your problem. Click the buttons at the left to display instructions in this space.

Note: If you purchased your PlayLimit in a store, do not return PlayLimit to the store. Follow the procedure on this page. If your PlayLimit is under warranty and you need to send it to us, we will issue you an RMA.

Check the PlayLimit User Guide that came with your PlayLimit system to identify the problem. See “Troubleshooting” on Page 14.

If your PlayLimit User Guide is not available, click the icon below to view an Adobe PDF version:

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Below is the latest list of Service Reports for the PlayLimit:

Title		Description
"How to Remove a Jammed Token Slot"		Caution: Never attempt to take the PlayLimit console apart. Only the front door and rear security panel are designed to be removed. If the token slot becomes jammed, do not attempt to add more tokens to push the jam through. First, pull any tokens you can reach with only your fingers out of the slot. Next, disconnect the PlayLimit and try shaking the jam loose. If that does not work, use a thin, unbreakable, dull utensil such as a butter knife to insert into the token slot and push the jam into the coin box.

Please see the above tabs for setup and configuration help. You may contact our friends at Family Safe regarding your PlayLimit.